Refund Policy
We believe in full transparency. Please read this policy carefully before purchasing. Your trust means everything to us at Rangflow.
📅 Last Updated: May 2026Introduction
Rangflow is a digital product store offering a curated collection of premium downloadable resources — including Notion templates, Excel spreadsheets, productivity trackers, business templates, automation systems, and digital planners.
All products are delivered instantly upon purchase. Because of this, we encourage every customer to carefully review product descriptions, preview images, and available demos before completing a purchase. We want you to buy with confidence.
No Physical Shipping
All products sold through Rangflow are 100% digital downloads. Nothing is physically manufactured, packaged, or shipped to you at any point.
Once your payment is confirmed, you will receive immediate access to your purchased files. There are no shipping fees, no delivery timelines, and no physical items involved in any order.
Refund Eligibility
Due to the instant-access nature of our digital products, all sales are generally final once a purchase is completed and the product has been delivered.
However, we genuinely care about your experience. You may be eligible to request a refund or resolution in the following verified situations:
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Corrupted File The downloaded file is damaged and cannot be opened or used.
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Broken Download Link Your download link is non-functional or expired and cannot be resolved.
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Wrong Product Delivered You received a product that does not match what you ordered.
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Technical Access Issue A verified technical problem on our end is preventing you from accessing your purchase.
Please Note: Refund requests based on a change of mind, incompatibility with software versions not listed in the product description, or simply not using the product do not qualify under this policy.
Duplicate Purchases
If you have accidentally purchased the same product more than once, you may be eligible for a refund on the duplicate transaction.
Our team will verify your purchase records to confirm the duplication. If confirmed, a refund for the duplicate charge will be issued promptly. Please contact us as soon as you notice the error so we can resolve it quickly.
Contact Support
If your situation qualifies under any of the conditions listed above, please reach out to our support team within 7 days of your original purchase date.
When contacting us, please include the following information to help us resolve your request as quickly as possible:
- Your full name
- Order number
- Product name
- Description of the issue
- Screenshots / error messages
- Confirmation email
Our team will respond within 2–3 business days and work with you toward a fair resolution.
Fraud & Abuse Prevention
Rangflow takes the integrity of our store seriously. We reserve the right to deny refund requests in cases involving any of the following:
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✕Repeated refund requests across multiple orders
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✕Evidence of downloading and using the product prior to requesting a refund
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✕Chargebacks filed without first contacting our support team
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✕Any activity intended to abuse or misuse this refund policy
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✕Violations of Rangflow's Terms of Service
We are always happy to work with customers who come to us in good faith. However, we maintain the right to refuse service or refunds to individuals who misuse this policy.
Policy Updates
Rangflow reserves the right to modify, update, or revise this Refund Policy at any time without prior notice. Any changes will be reflected on this page with an updated date shown at the bottom.
We encourage you to review this policy periodically. Continued use of our store following any changes constitutes your acceptance of the revised terms.